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Contact H Mart Customer Service

How to Reach a Person at H Mart

Verified Contact Information

Toll-Free Number:

  • 1-877-427-7386
    Local Store
Call Now
Send Message

Customer Service:

  • 1-201-309-5525
    App Support
  • 1-800-648-0980
    Online Store
  • 1-201-507-9900
    Smart Savings Card

Jobs/ Career:

  • 1-201-314-3156
  • 1-201-554-5270

Media:

  • 1-201-636-5250
    Marketing Inquiries

Customer Service:

online@hmart.com
App Support
customer_care@hmart.com
Local Store
support_online@hmart.com
Online Store
smart@hmart.com
Smart Savings Card

Jobs/ Career:

west.hr@hmart.com
CCPA Inquiries
northeast.hr@hmart.com

Media:

marketing@hmart.com
Marketing Inquiries

H Mart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular H Mart Phone Number
1 (877) 427-7386
Average Calls duration
1 minute
Most Popular H Mart Email Address
customer_care@hmart.com
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
50% phone, 50% email
Common Reasons for Contact
Product/ service, shipping and delivery
View full overview

How to Contact H Mart?

Most Popular Number:

(877) 427-7386
Local Store
Total calls: 36 Issues resolved: 2 Last call: Jul 21, 2026

The H Mart phone number to reach the local store customer support is 1-877-427-7386. You can use this helpline to learn about the company’s services and products, find out about sales and events, and get help with your issues. To contact the Online Store representatives, dial 1-800-648-0980. If you have questions about your Smart Savings Card, call 1-201-507-9900. Media and Marketing inquiries can be discussed at 1-201-636-5250.
If you are interested in a position at the company, you can learn about job offerings at 1-201-314-3156. The HR team is also available at 1-201-554-5270. To find a specific store’s phone number, visit the official website and click the Store Locator icon.

The H Mart email for general customer service inquiries is customer_care@hmart.com. You can use this address to reach the support team with general questions and assistance requests. The Help Center representatives will provide the required information about the company and its products, help you with payment-related issues, and deal with complaints and suggestions. The H Mart contact email for Online Order inquiries is online@hmart.com. The Online Store customer care agents are available at support_online@hmart.com. The Smart Savings Card questions and concerns can be sent to smart@hmart.com. To discuss marketing-related matters, write to marketing@hmart.com. To learn about job opportunities at the company, email the HR team at northeast.hr@hmart.com.

The H Mart headquarters address is Hmart, 165 Chubb Avenue, Lyndhurst, New Jersey 07071, United States. You can also mail your correspondence to H Mart Online, 333 Starke Rd, Carlstadt, New Jersey 07072. The H Mart customer service team is also available at this office to answer your questions and help you resolve your issues. Complaints and service improvement suggestions can be sent to this H Mart address as well. You can also mail the Data Protection Officer with your Privacy Policy questions.
To find the H Mart office or store location, visit the official website and click the Store Locator icon in the top right corner of the screen.

The H Mart hours of operation for Online Order Inquiry support are Monday to Friday from 9 a.m. to 5 p.m. EST. You can call the online store helpline within these hours to place an order, learn about its status, or discuss returns and refunds. If you prefer online communication, you can use the live chat feature on the official website within the same business hours. For Store and Smart Savings Card Inquiries, you can contact the company’s representatives Monday to Friday between 9 a.m. and 6 p.m. EST. Alternatively, you can submit an online request on the Contact Us page whenever it is convenient for you.

To contact the customer care team online, you can visit the H Mart website and click the chat icon in the bottom right corner of the homepage. Select the topic of your inquiry, and the virtual assistant will help you troubleshoot your issue or provide information according to your request. The live operators are also available via chat within customer service hours. Alternatively, you can click the Contact Us option in the H Mart.com section to submit your request. Choose the topic you need help with from the drop-down list and complete an online form with the required contact information providing your issue details.

PissedConsumer Club

Contact Information

H Mart Website:

H Mart Help Center:

Corporate Office Address:

H Mart
300 Chubb Avenue
Lyndhurst, New Jersey 07071
United States

Other Info (opening hours):



Hours:

Monday - Friday: 9:00am - 5:00pm (EST)


Return Address:

370 Starke Rd.

Carlstadt, NJ 07072

More contact details

Summary of H Mart Customer Service Calls

46 TOTAL
CALLS
01:26 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call H Mart?

Product/ Service Question:

  • “Product not good”
  • “Received damaged”
  • “Bandhan taste weird”

Payments and Charges Question:

  • “Billing monthly charge”
  • “Charges to my credit card”
  • “Your company is auto debit from my account without my permission”

Shipping and Delivery Question:

  • “Online orders delivery issue”
  • “Missing Package”
  • “I have a ongoing situation with one of your locations downtown Seattle Washington regarding bugs in my food.”

Activation/ Cancellation Question:

  • “Cancellation of order”

Request for Information Question:

  • “Calling about my online order”
  • “Order status”

Cards Question:

  • “Inquiring if you accept EBT cards”
  • “I want to purchase gift card”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Pink shrimp return purchased yesterday 9/29/25”

Staff Question:

  • “Bad service at Lakewood HMart”

Website/ Application Question:

  • “Application”

Other Question:

  • “Applying to be supplier for famous brand *** Made in ***”
  • “Issue regarding security”
  • “입점 제안 (affiliate)”

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